Reports to: Front Office Manager, Assistant Front Office Manager, Front Desk Supervisor
The AYS (At Your Service) Operator will be responsible for managing guest requests and follow ups as well as Concierge Services. Position will require executing room service orders and utilize advanced technology to ensure exceptional, personalized service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.
**Please note, Mainsail Lodging & Development is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.
Education & Experience
September 1, 2019