Oxbow Bar & Grill Bartender

Department: Food & Beverage

Reports to: Oxbow Bar & Grill General Manager

Status: Non-Exempt

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Job Summary:

Oxbow Bar & Grill Bartender will be responsible for ensuring exceptional service to all guests that are consistent and continually in accordance with the Luminary Hotel & Co. service standards and standards of Mainsail Lodging & Development. Oxbow Bar & Grill Bartenders will also be responsible for making alcoholic and non-alcoholic beverages by the recipe and delivering high-quality food and drinks in a clean and friendly environment.

Essential Functions

• General knowledge of cocktail crafting and mixology fundamentals
• Curate guests’ bar experience by making recommendations
• Knowledge of all beverages to include liquors, wines, and beers
• Serve guests in an efficient courteous manner following the proper steps of service
• Knowledge of proper cocktail making, as trained by Oxbow Bar & Grill
• Have necessary tools to run the shift such as pen, corkscrew, bar tools, etc.
• Ability to pair wines with meals
• Understanding that the bar serves a full food & drink menu and must be prepared to serve full coursed and/or shared meals to guests
• Light food running when applicable, ability to carry plates that may be warm or hot
• Knowledge of all menu items to include prep time, preparations, sauces, allergies, and accompaniments
• Collect and process payment for food and beverages served
• Follow standard TIPS practices to ensure safe and responsible serving of alcohol
• Be aware of any specials, soups, drinks, and any items that are running low
• Ability to handle station, or when situations arise, the ability to let manager/supervisor know ahead of time of any issues that may affect the guest experience
• Follow appropriate cash handling procedures as established by Accounting, and must be able to explain shortages and overages
• Maintain a clean and orderly bar area
• Clean glasses, utensils, coolers, and bar equipment
• Perform other duties as management requests to service our guests.

Qualification Standards

Education & Experience

• High School diploma or higher
• Previous hospitality experience required
• Minimum 2-year bartending experience in high volume bar or restaurant preferable in the Southwest, Florida area
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads

Physical Demands

• Ability to lift 20 pounds or more
• Ability to sit or stand for extended periods of time
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high-pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

NOTICE:  The hotel business functions seven days a week, 24 hours a day.  All employees must realize this fact and be always aware that it may be necessary to move associates from their accustomed shift as business demands.  In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.