Maintenance Engineer

Department: Engineering

Reports to: Director of Rooms Operations

Status: Exempt

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Job Summary:

The Maintenance Engineer is responsible for assisting with the operation, maintenance, service, and repair of equipment and physical plant as assigned.  He/she is also responsible for participating in the preventative maintenance program, handling guest requests in a hospitable and efficient manner, and the completion of other work orders as assigned.  He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, etc., as assigned.

**Please note, Mainsail Lodging & Development is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.

Essential Functions

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Maintain regular attendance in compliance with property and company standards
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Always comply with property, company, and brand standards and regulations to encourage safe and efficient hotel operations.
  • Follow all departmental procedures and policies.
  • Report emergencies and safety hazards immediately/assists with safety concerns.
  • Consistently utilize Empower guest experience tool to rapidly respond to guest requests, as well as track and review all departmental cases
  • Assist with the operation, maintenance and repair of equipment.
  • Replace A/C filters
  • Change out light bulbs; perform preventative maintenance for guest units to include vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
  • Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, and HVAC systems as required in the properties maintenance plan.
  • Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
  • Immediately follow up on any alarms to determine the exact location and cause – determine emergency status and report to the Engineering Manager with findings.
  • Keep assigned equipment and work areas clean and orderly
  • Do periodic property tours of exterior perimeter for debris and trash removal; check the lighting and irrigation periodically.
  • Complete all appropriate Maintenance forms, if applicable
  • Complete assigned maintenance request forms daily.
  • Always use proper two-way radio etiquette when communicating with other employees.
  • Perform any other duties as requested by management.

Qualification Standards

Education & Experience

  • High School diploma or higher
  • 1-2 years’ experience in general maintenance
  • Previous hospitality experience preferred
  • Excellent customer service skills
  • Excellent communication skills, both verbal and written
  • Ability to use technology e.g. tablets, iPads

Physical Demands

  • Ability to stand for extended periods of time
  • Ability to squat and bend
  • Ability to communicate clearly
  • Corrected vision to normal range
  • Ability to work long hours as needed
  • Ability to lift / push / pull 50 lbs.

Mental Demands

  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress towards deadlines
  • Able to work independently, take direction, and provide direction to others
  • Manage differing personalities within the office, the hotel, and the community
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Career Information

Date Posted:
July 29, 2020

Career Category: