IT / Audio Visual Manager – Epicurean Atlanta

Reports to: Director of Finance

Status: Exempt

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Job Description


It is about grit. An attitude. An elevated level of hospitality. Curiosity to seek out new culinary trends. Desire to nurture relationships.

We surround ourselves with those who are like-minded and motivated to educate our customers on the Epicurean experience and bring it to life.

OUR PILLARS: Curated | Crafted | Social | Enriching WHO WE’RE SEEKING:

We are seeking a unique individual who will embody the heart and soul of a true epicurean while caring deeply about the brand and community. Someone who acts as an extension of our pillars, values, and culture. This person is driven to create meaningful experiences for our team members, guests, and community while simultaneously ensuring the success of Epicurean Atlanta.

We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will ensure we all bring Epicurean Atlanta to life.

We have poured passion, energy, and excitement into crafting an extraordinary place and brand and know the right IT/AV Manager will be inspired and passionate about this dynamic vision as we are. Care for people, a belief in the power of the community, and a desire to create ordinary experiences drive us.
Is this YOU?

Job Summary:
The IT/AV Manager will be responsible for coordinating, planning, and leading computer-related activities at Epicurean Hotel Atlanta. This candidate will help determine the IT needs and is responsible for implementing business applications to fulfill demand requirements. Will also manage and optimize industry-standard systems to maximize property operations.



  • Lead any size IT projects, including the design and deployment of new IT systems and services
  • Monitor performance of information technology systems to determine cost and productivity

    levels, and to make recommendations for improving the IT infrastructure

  • Help define on property IT processes
  • Analyze business requirements by partnering with key stakeholders at the property to develop

    solutions for IT needs

  • Work with vendors and for new hardware and software
  • Troubleshoot hardware and software issues related to internal IT
  • Effective communication with property executives and corporate staff to convey issues and or

    possible solutions necessary

  • Be involved in task force duties for property support and projects
  • Analyze and report on support data to determine the best practices solutions
  • Assist with Audio Visual needs for our clients


  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
  • 2-5 years of experience working in IT operations
  • Experience leading and managing large IT projects and rolling out IT infrastructures across

    various technologies

  • Excellent working knowledge of computer systems, security, network, and systems

    administration, databases, and data storage systems, and phone systems

  • Strong knowledge in PMS, POS, and other hotel systems
  • Must have hotel technology experience
  • Firm grasp on IT infrastructure and operations best practices





We respect individuals while celebrating rich dimensions of diversity of others

We believe in the importance of the entrepreneurial spirit and making things happen through

proactive behavior

We require honesty and integrity in everything we do

We live up to commitments and are first to follow up with our clients and suppliers

Work is an important part of life and should be fun

We carry an ownership mentality and conserve the company’s resources with the same

vigilance we would use to guard and conserve our own personal resources

We feel a sense of urgency on all matters related to our clients, investors, guests, and residents We understand the concept that achieving customer satisfaction is not enough, and to be truly

successful, we must strive for customer loyalty by delighting them


Mainsail Lodging & Development is an equal opportunity employer.

Career Information

Date Posted:
May 28, 2021

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