Reports to: Director of Operations
Job Summary: The Houseman will be responsible for directly assisting room attendants on the guestroom floors. In addition, they will be responsible for promptly responding to both guest and internal amenity requests to ensure exceptional service that is consistent with brand, property, and company guidelines.
**Please note, Mainsail is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.
Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott
Education & Experience
November 8, 2022