Reports to: Director of Services, Services Supervisor
The Houseman /Public Space will be responsible for directly assisting room attendants on the guestroom floors, promptly responding to both guest and internal amenity requests. Responsible for performing interior and exterior tasks that promote the cleanliness and organization of the property. Responsible for cleaning and maintaining all interior and exterior public areas to ensure exceptional service to all guests that is consistent and in accordance with brand, property, and company guidelines.
Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on guest satisfaction.
Education & Experience
May 24, 2021