Department: Corporate Housing
Reports to: Guest Experience Manager
Location: Open to any location – remote position (training at Headquarters in Tampa, FL)
Are you the one to take our guests’ experience to astonishingly high levels?
Take your existing customer service and/or hospitality skills to a consistent level of above and beyond. Be in the driver’s seat to make great things happen for every guest that stays with Mainsail Corporate Housing. Anticipate the guest needs by connecting with them from the start and staying engaged serving as their personal concierge. Being creative by delighting each guest unexpectedly with every stay.
We are currently seeking a Guest Experience Concierge to join our team. If you are someone who thrives in a dynamic, face paced environment, works well with a team, and has a “customer service spirit” that pushes you to go above and beyond to ensure our guests have everything they need for a memorable stay, then we want you!
This is a Full Time position with a typical schedule of Monday – Friday with an occasional Saturday or Sunday.
Flexible 8-hour shifts ranging between 8:30 am – 7:00 pm.
Immediate start date.
Guest Experience – Customer Service – Hospitality
What’s in it for you?
Our Guest Experience Concierge enjoys a creative and diverse work-life. We offer you career development opportunities, and an empowering work environment. For this role, we are pleased to offer a competitive base salary plus a generous compensation plan as well as these benefits:
Key Features of your Day
Best Candidates will Have
As a Guest Experience Concierge, you must have great telephone presentation, excellent grammar and writing skills, be self-motivated, problem-solving in nature, and well organized. You should also be friendly, energetic, and assertive as well.
September 8, 2021