General Cashier/Group Billing

Status: Non-Exempt

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Job Summary:

 

Accurately process sales and payments for goods/services provided. Group billing main duty is to discuss and document the billing papers of each guest/groups. Take care of the reimbursement, explain the billing procedures and breakup of the bill, and estimates the payments to be made by the guest.

The group billing also requires great skills to ensure that the payment of the bills is received from guest within a timely manner.

 **Please note, Mainsail Lodging & Development is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.

Essential Functions

  • Maintain property house banks
  • Verify daily employee cash drops and compile deposits
  • Complete period-end closing procedures and reports as specified
  • Audit cashier banks periodically, according to SOPs
  • Document, maintain, communicate, and act upon all cash variances, according to SOP
  • Maintain neat and organized files
  • Ensure that all billings go out with supporting backup for all charges in a timely manner
  • Audit all charges posted to master accounts for accuracy
  • Accurately post and apply payments to customer accounts
  • Ensure method of payment is received for all group and events prior to arrival
  • Handle all customer inquiries in a timely, efficient manner
  • Attend all pre-con meetings for special billing instructions
  • Complete general reconciliations
  • Maintain open communication with all departments
  • Ability to take initiative and handle assignments with limited supervision
  • Follow all hotel policies and procedures as outlined in the team member handbook
  • Complete other duties as assigned

 

Qualification Standards

Education & Experience

  • High School diploma or equivalent required, or some college
  • Previous hotel experience required
  • Previous general cashier experience preferred
  • Previous hotel billing experience preferred
  • Previous Marriott systems experience preferred (CI/TY, Opera, etc.)
  • Must be proficient in Excel and Outlook, and have a reasonable level of general computer skills
  • Must be able to communicate with both internal and external guests
  • Available Monday through Friday, with occasional weekends

 

Physical Demands

  • Ability to sit for extended periods of time
  • Ability to bend
  • Ability to lift 20 pounds
  • Ability to communicate clearly
  • Corrected vision to normal range

 

Mental Demands

  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress towards deadlines
  • Able to work independently, take direction, and provide direction to others
  • Manage differing personalities within the office, the hotel, and the community
  • Maintain the highest degree of confidentiality
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

 

**Please note, Mainsail Lodging & Development is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.

 

Career Information

Date Posted:
September 16, 2019

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