Fine Dining Server

Department: Food + Beverage

Reports to: F + B Manager, Assistant Manager & Supervisor

Status: Non-Exempt

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Voted #3 for Hottest New Restaurants by the Atlanta Eater, we are hiring at Midtown Atlanta’s newest upscale fine dining restaurant, Reverence – we’re looking for driven and passionate individuals to join the team!  Take your career to new heights and new experiences at Reverence, a high end, reservation only, luxury restaurant. If you have the right ingredients to add to the mix, we look forward to hearing from you. Reverence is offering flexible hours for employees in the morning and evening as well as during the week and on weekends. 

Reverence servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance to Epicurean Hotels service standards.

Atlanta Restaurants: Epicurean Hotel Opens in Midtown Along With Its Restaurant Reverence and Terrace-Level Restaurant Aerial Kitchen and Bar – Eater Atlanta

Essential Functions

• Wine knowledge to include grape varietals and intermediate wine pairing with food
• Baseline cocktail knowledge to include classic cocktail recipes and recipes of in-house cocktails as trained by bar staff and management
• Serves guests in an efficient courteous manner following the proper steps of service
• Report to work on time and in proper uniform/approved attire
• Work as part of a team with all team members within the hotel

• Check station assigned for cleanliness of area
• Set up tables with items needed for service such as salt, pepper, cutlery, glassware, dishware
• Have necessary tools to run the shift such as tray, pen, corkscrew, crumber
• Knowledge of all menu items to include prep time, preparations, sauces, allergies, and accompaniments
• Ability to use descriptors to describe dishes

• Be aware of any specials, soups, drinks, and any items that are running low
• Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience
• Follow cash handling procedures, and must be able to explain shortages and overages
• Follow the proper steps of service consistently with every table as outlined in training manual
• Upsell items to guests at all interactions

• Bus tables quickly and quietly ensuring no sticky residue is left on the table
• Ability to carry tray
• Light food running to include carrying at least two plates at warm or hot temperature
• Detail tables and remove items not in use
• Never solicit tips

• Attend monthly department meetings and daily stand ups without exception unless approved by management
• Perform other duties as management requests to service our guests
• Ability to use POS (point of sale) system – MICROS
• Follow the procedures addressed in the training manual

Qualification Standards

Education & Experience

• High School diploma or higher
• Previous hospitality/serving position required, minimum one-year FOH serving experience in high volume restaurant in the Southwest Florida area preferred
• Excellent customer service skills
• Excellent communication skills, both verbal and written

• Ability to use technology, e.g. tablets

Physical Demands

• Ability to stand for extended periods of time, potentially under a heat lamp
• Ability to walk and bend
• Ability to lift 50 lbs.

• Ability to communicate clearly
• Corrected vision to normal range
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly

• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations, maintaining a calm and professional demeanor.

• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary