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CHIPS Bar Back/Food Runner

Department: Food & Beverage

Reports to: CHIPS Restaurant Manager

Status: Non-Exempt

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Job Summary:

CHIPS Sports Pub Bar Back/Food Runner will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance to the Luminary Hotel & Co. service standards and standards of Mainsail Lodging & Development. CHIPS Sports Pub Bar Back/Food Runner will be responsible for helping all other staff and operations to maintain a well-organized, clean and well stocked outlet. Friendly interactions with patrons will be required but focus will be on the support staff position.

Essential Functions

  • Provide service to bartenders in a timely manner
  • Prepare all mixes and garnishes
  • Ensure proper rotation of all liquor, beer, wine and consumable items
  • Keep bar top clean and free of dirty glasses, trash, etc. throughout shift
  • Keep back bar clean and organized
  • Clean glasses, utensils, and bar equipment
  • Clean all spills immediately and place all trash in proper receptacles
  • Sweep, mop and empty trash as needed
  • Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
  • Maintain opening/closing liquor, beer, wine and consumables par
  • Ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
  • Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
  • Light food running when applicable, ability to carry plates that may be warm or hot
  • Recognize and cultivate regular guests and repeat business
  • Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
  • Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention
  • Inform management of any complaint, comments or incident
  • Ensure nightly/weekly and opening/running/closing duties are completed
  • Record and report any equipment failure and/or safety hazards to management immediately
  • Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
  • Comply with all safety and health department procedures and all state and federal liquor laws
  • Maintain company safety and sanitation standards
  • Perform other duties as management requests to service our guests.

Qualification Standards

Education & Experience

  • High School diploma or higher
  • Previous hospitality experience required
  • Minimum of one (1) year related experience
  • Experience with POS systems
  • Familiarity with beer and spirits
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Full service restaurant operations

Physical Demands

  • Ability to lift 30 pounds or more
  • Ability to sit or stand for extended periods of time
  • Ability to communicate clearly
  • Corrected vision to normal range
  • Ability to work long hours as needed

Mental Demands

  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress towards deadlines
  • Able to work independently, take direction, and provide direction to others
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high pressure situations

Career Information

Date Posted:
January 13, 2023

Career Category: