Department: Boat Captain/ Master
Reports to: General Manager
Scrub Island Resort, Spa & Marina is named after its location, a serene 230-acre private-island haven situated at the east end of Tortola in the British Virgin Islands. A luxury, AAA Four-Diamond hotel and the first member of Marriott’s Autograph Collection in the Caribbean, the resort is tucked into a rugged cliff overlooking the Atlantic Ocean, Caribbean Sea and neighboring islands. It features 52 guest accommodations as well as a collection of two-, three-, four- and six-bedroom villas, the intimate Ixora Spa, world-class restaurants, two private beaches, on-site boutique, sundries shop with grab & go options, full-service provisions store and a 55-slip marina. The resort marina offers exhilarating excursions through Dive BVI, sailing certifications with Offshore Sailing School and is the base of operations for Dream Yacht Charter, the world’s leading charter company. Visit ScrubIsland.com to learn more.
The incumbent in this position is responsible for operating the company’s vessels. Ensuring the highest standards of upkeep, hygiene and cleanliness of the Vessels including all equipment, above & below deck crew and public accessible areas.
Responsibility for all Vessel operations, maintaining the highest standard of Health & Safety Compliance, Record keeping, Mooring, Repair & Maintenance, Safe Lifting, Cradling & Re-launching procedures. Maintain close communication with Marina Master, Dock Master clients and ensuring a high level of service and timely and defect free operations.
Education & Experience:
JOB SPECIFIC TASKS
Approach all encounters with guests and employees in an attentive, friendly, courteous, and professional manner
Talent Management and Organizational Capacity
At Mainsail Lodging, Talent Development is our responsibility and consequently an integral and important part of our daily activities. Working alongside our enthusiastic management team who continuously strive for positive results and improvement; requiring staff to provide specific feedback and hold them accountable for performance; this helps create learning and development opportunities for employees; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall division performance.
Employee and Labor Relations
Ensures all employees are treated fairly and with respect; builds a firm relationship with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes yourself available to employees; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed. Understands and ensures compliance with local labor laws.
Company/Brand Policy, Procedures, and Standards Compliance
Ensures property compliance with cleanliness, health & safety, operations, labor, and Autograph Collection brand standards; conducts both routine and short-notice quality assurance audits with departments; conducts detailed walk-throughs to ensure public areas, kitchen, and pool areas are well-maintained, clean and meet or exceed guest expectations; ensures employees are appropriately trained and performing to the company standards.
June 18, 2022