Bartender

Department: Food & Beverage

Reports to: Food and Beverage Manager

Status: Non-Exempt

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Now Hiring at The Karol Hotel! We are looking for fun and enthusiastic individuals to join our team, apply today! The Karol Hotel is located just off the coast of Tampa Bay in the beautiful Feather Sound area. With views over looking Tampa Bay, this chic boutique hotel creates an experience that celebrates the happenstance of life, come be a part of it.

Job Summary:

K Club Bartenders will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance to the Marriott Tribute Collection Standards.

Essential Functions

• Curate guests’ bar experience by making recommendations
• Knowledge of all beverages to include liquors and wines
• Serves guests in an efficient courteous manner following the proper steps of service
• Knowledge of proper cocktail making, as trained by Karol Management
• Have necessary tools to run the shift such as pen, corkscrew, any bar tools, etc.
• Ability to pair wines with meals
• Understanding that bar serves full menu and must be prepared as much to server full coursed or shared meals to guests
• Light food running when applicable, ability to carry plates that may be warm or hot
• Knowledge of all menu items to include prep time, preparations, sauces, allergies, and accompaniments
• Collect payment for food and beverages served
• Follow TIPS practices to ensure safe and responsible serving of alcohol
• Be aware of any specials, soups, drinks, and any items that are running low
• Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience
• Follow cash handling procedures, and must be able to explain shortages and overages
• Maintain bar area
• Clean glasses, utensils, and bar equipment
• Perform other duties as management requests to service our guests.

 Hotel Performance

• Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott

Qualification Standards

Education & Experience

• High School diploma or higher
• Previous hospitality experience required
• Minimum two-year bartending experience in high volume bar or restaurant in greater Tampa Bay area
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads

Physical Demands

• Ability to lift 20 pounds or more
• Ability to sit or stand for extended periods of time
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary