Bartender

Reports to: Food & Beverage Manager

Status: Non-Exempt

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Job Summary:

Bartender will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.

**Please note, Mainsail Lodging & Development is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.

Essential Functions

  • Curate guests’ bar experience by making recommendations
  • Knowledge of all beverages to include liquors and wines
  • Serves guests in an efficient courteous manner following the proper steps of service
  • Knowledge of proper cocktail making, as trained by management
  • Have necessary tools to run the shift such as pen, corkscrew, any bar tools, etc
  • Ability to pair wines with meals
  • Understanding that bar servers full menu and must be prepared as much to server full coursed or shared meals to guests
  • Light food running when applicable, ability to carry plates that may be warm or hot
  • Knowledge of all menu items to include: prep time, preparations, sauces, allergies, and accompaniments
  • Collect payment for food and beverages served
  • Follow TIPS practices to ensure safe and responsible serving of alcohol
  • Be aware of any specials, soups, drinks, and any items that are running low
  • Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience
  • Follow cash handling procedures, and must be able to explain shortages and overages
  • Maintain bar area
  • Clean glasses, utensils, and bar equipment
  • Perform other duties as management requests to service our guests.

 

Hotel Performance

  • Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott

Qualification Standards

Education & Experience

  • High School diploma or higher
  • Previous hospitality experience required
  • Minimum one year bartending experience
  • Excellent customer service skills
  • Excellent communication skills, both verbal and written
  • Ability to use technology e.g. tablets, iPads

Physical Demands

  • Ability to sit or stand for extended periods of time
  • Ability to communicate clearly
  • Corrected vision to normal range
  • Ability to work long hours as needed

Mental Demands

  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress towards deadlines
  • Able to work independently, take direction, and provide direction to others
  • Manage differing personalities within the office, the hotel, and the community
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Career Information

Date Posted:
May 6, 2019

Career Category: