Bartender

Reports to: Food & Beverage Managers

Status: Non-Exempt

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Job Summary:

Bartender will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.

Please note, Mainsail Lodging & Development is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.

Essential Functions

• Curate guests’ bar experience by making recommendations
• Continually train on new products and recipes
• Take orders from guests as well as serving staff
• Collect payment for food and beverages served
• Follow TIPS practices to ensure safe and responsible serving of alcohol
• Balance a cash bank and receipts
• Maintain bar area
• Clean glasses, utensils, and bar equipment

Hotel Performance

• Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott

Qualification Standards

Education & Experience

• High School diploma or higher
• Previous hospitality experience preferred
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads

Physical Demands

• Ability to sit or stand for extended periods of time
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

NOTICE: The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates form their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.