On Call Banquet Server

Department: Food + Beverage

Reports to: Banquet Captain

Status: Non-Exempt

Share this Career Posting:


The Banquet Server will be responsible for the flawless delivery of all banquet events to ensure exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail. This is an On- Call position.

Essential Functions

  • Set up functions within the banquet space as well as other areas within the hotel as written on the Banquet Event Order.
  • Set up to include moving tables and chairs and dressing chairs and or tables with linen, decorating the rooms with props, varied decor and centerpieces.
  • Set up will also include the placement of dishes, silverware, glasses, plates, cups/mugs, linen / napkins and condiments.
  • Pre-set tables to include but not limited to water and or salads.
  • Serve meals to the guest in a professional hospitable manner making sure the meals are delivered to the correct recipient keeping in mind any allergies and specific meal requests.
  • Ability to clean up the function area after the event has ended to include clearing the tables of all dishware, glassware, silverware.  Removal of all linen and centerpieces / décor.
  • Maintain assigned area during function however maintain an atmosphere of teamwork and assist in areas needed within the banquet event.
  • Follow local laws regarding consumption of alcohol for guests and check for validity of drinking age.


Qualification Standards

Education & Experience

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Excellent customer service skills
  • Excellent communication skills, both verbal and written
  • Ability to use technology I.e. tablets, iPads

Physical Demands

  • Ability to stand for extended periods of time
  • Ability to lift 40 lbs.
  • Ability to communicate clearly
  • Corrected vision to normal range
  • Long hours sometimes required

Mental Demands

  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress towards deadlines
  • Able to work independently, take direction and provide direction to others
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary

Career Information

Date Posted:
June 2, 2022

Career Category: