Banquet Bartender

Department: Food & Beverage

Reports to: Restaurant General Manager, Assistant Restaurant Managers, Banquet Captain

Status: Non-Exempt

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Job Summary:

Bartender will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.

Essential Functions

• Curate guests’ bar experience by making recommendations
• Continually train on new products and recipes
• Take orders from guests as well as serving staff
• Collect payment for food and beverages served
• Follow TIPS practices to ensure safe and responsible serving of alcohol
• Balance a cash bank and receipts
• Maintain bar area
• Clean glasses, utensils, and bar equipment

Hotel Performance

• Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott

Qualification Standards

Education & Experience

• High School diploma or higher
• Previous hospitality experience preferred
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads

Physical Demands

• Ability to sit or stand for extended periods of time
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary