Department: Front Office
Reports to: Front Office Manager, Assistant Front Office Manager & Supervisor
The AYS (At Your Service) Operator will be responsible for managing guest requests and follow ups as well as Concierge Services. Position will require executing room service orders and utilize advanced technology to ensure exceptional, personalized service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.
Full-Time Associate Benefits:
Medical, Dental & Vision · HSA & Flexible Spending Account Options · Basic Life & Disability Plan Options · 401(k) Retirement Plan · Paid Time Off · Holiday Pay · Career Training & Development Opportunities · Tuition Reimbursement · Bereavement Leave · Employee Assistance Program (EAP) · Jury Duty (may vary by state) · Employee Discounts · Employee Referral Bonus · All full-service hotel employees receive a FREE meal!
Part-time associates receive all the above benefits with the exception of Medical Insurance & Holiday Pay. These part-time voluntary benefits are 100% employee paid.
Education & Experience
December 16, 2021