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Assistant Beverage Manager

Department: Food & Beverage

Reports to: Food & Beverage Manager

Status: Exempt

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Job Summary:

The Assistant Beverage Manager is responsible for the direct supervision of the operations for all hotel bars and beverage programs. The Assistant Beverage Manger ensures quality bar service standards are met and the guest experience is exceptional.

Hotel Forty Five, owned by IDP Properties and Mainsail Lodging & Development, is a 94-room boutique hotel in Macon, Georgia. Joining Marriott’s Tribute Portfolio, an exceptional collection of independent hotels and resorts with unique personalities and spirit, Hotel Forty Five celebrates the building’s original character and historic significance. Each of Hotel Forty Five’s rooms and suites immerse guests in a timeless experience, providing the ideal space to rest and recharge. Vintage design elements with rich contrasting colors and copper metal accents are featured throughout creating a redefined yet classic finish. Hotel Forty Five boasts three different dining concepts, Loom, Hightales Rooftop Bar and Reckon Coffee & Wine Bar. Occupying one of downtown Macon’s few remaining historic high-rises, the boutique hotel is aptly named after its location on an iconic 45-degree angle, formed by Cherry and First Streets with Cotton Avenue. For more information visit hotelfortyfive.com, or follow along on Instagram, Twitter and Facebook.

Essential Functions

  • Manage day to day operations, ensuring quality service standards are met and the guest experience is exceptional.
  • Establish professional relationship with vendors
  • Maintain par stocks for all liquor, beer and wine
  • Order liquor, beer and wine weekly to bring up to par stock
  • Establish promotions to create/support events.
  • Use hotel forecast and city events as guidelines to prepare weekly schedule.
  • Assist the Food & Beverage Manager with any beverage functions within the restaurant or banquet area.
  • Responsible for purchases as required by Mainsail’s Beverage Program.
  • Open and close shifts in accordance with the manager’s checklist.
  • Conduct daily huddles to inform team of hotel happenings.
  • Ensure team is in proper uniform / approved attire.
  • Rotate bar shifts fairly among bartenders.
  • Resolve daily issues with beverage employees i.e. call-outs.
  • Remain in the bar area during peak hours to solicit feedback on service from guests.
  • Ensure that scheduled functions are complete and set up accurately.
  • Respond to all guest requests, problems, complaints, and/or incidents in an attentive, courteous, and efficient manner.
  • Find solutions to guest issues such as last-minute changes in reservations, cancellations, etc.
  • Ensure guest privacy and security by correctly following hotel procedures.
  • Attempt to limit problems and liability related to customers drinking by following TIPS practices.
  • Ensure team members are aware of all applicable laws regarding the service of alcoholic beverages.
  • Ensure all bartenders are TIPS certified.
  • Monitor beverage staff to ensure proper portion control and maintain low beverage cost.
  • Follow ServSafe sanitary compliance throughout all bar areas.
  • Monitor hours and watch the flow of business. Adjust staffing levels if business increases/decreases.
  • Ensure daily side work has been completed prior to staff leaving.
  • Hold pre shift meetings, communicating relevant information.
  • Create a positive atmosphere for guest relations and teamwork.
  • Assist in maintaining a motivated, interactive, and positive team.
  • Maintain professionalism with team members, managers, and guests.
  • Ensure team members are treated fairly and equitably; prioritize team member retention.
  • Train, motivate, coach, counsel, and discipline bartenders and cocktail servers according to hotel standards with Human Resources assistants.
  • Strive for improving service skills with all team members within the department.
  • Ensure compliance with all F&B policies and procedures
  • Monitor team member performance.
  • Maintain a professional working relationship and promote open lines of communication with all management and team members.
  • Communicate and maintain positive inter-departmental relations.
  • Assist with the beverage team member schedules according to the business forecast, payroll budget guidelines, and productivity requirements; submit completed schedules to the General Manager and to the Food & Beverage Manager each Thursday prior to five PM.
  • Review staffing levels to ensure exceptional guest service, meeting of operational needs, and financial objectives are being met.
  • Review all beverage team member’s work hours daily and submit payroll in a timely manner.
  • Control costs by conducting daily/monthly inventory par checks to review portion control and reduce waste.
  • Ensure there is no interruption of service by conducting monthly inventories.
  • Maintain and monitor “Lost and Found” procedures and policies according to hotel standards.
  • Responsible for sales and profit in the area.
  • Comply at all times with Hotel’s standards and regulations to encourage safe and efficient hotel operations.
  • Maintain compliance with Hotel core values.
  • Maintain regular attendance in compliance with Hotel’s policy; following a schedule which will vary according to the needs of the hotel.
  • Manager is to maintain high standards of personal appearance and grooming which includes wearing proper professional attire.
  • Attend meetings as necessary.
  • Work varying shift.
  • Ensure monthly departmental meetings are held.

 

Hotel Performance

  • Ensure successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and investors.

 

Education & Experience

  • Previous experience in a food and beverage management role.
  • 2 years degree or higher preferred
  • Excellent customer service skills.
  • Excellent communication skills, both verbal and written.
  • Ability to effectively present information to individuals or groups.
  • Proficient with Microsoft Office programs is required; Marriott systems a plus.

 

Physical Demands

  • Ability to sit or stand for extended periods of time
  • Ability to communicate clearly
  • Ability to lift, bend, and carry 20 lbs.
  • Ability to climb stairs
  • Corrected vision to normal range
  • Ability to drive/transport self and others
  • Ability to travel on occasion for meetings
  • Ability to work long hours as needed

 

Mental Demands

  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress towards deadlines
  • Able to work independently, take direction, and provide direction to others
  • Manage differing personalities within the office, the hotel, and the community
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary

Career Information

Date Posted:
June 17, 2022

Career Category: